People have many reasons to explore. They explore to learn; they explore to make new friends; they explore to enrich their connection to new places and new people; they explore to satisfy their curiosity; they explore to escape their routine; or they simply explore for fun and adventure.
By exploring we turn the unknown into the familiar, and strangers into friends.
We are explorers ourselves, constantly looking deeper for new stories to share and interesting places to experience. We are well aware of the special connection people have with our community, and being a host means we celebrate the West Coast with you—we offer options to guide you and inspire you in the way that suits your style.
Our values form the foundation on which we conduct ourselves. They are the fundamental beliefs that we hold as an organization and as individuals. These five values guide us in our behaviour internally and help us develop meaningful, lasting relationships with everyone we meet. Each of our team members carry a copy of our values with them as a reminder of our commitment to our guests, our community, and each other.
THROUGH THE GUEST’S EYES
We take the time to understand and appreciate the experience from our guest’s point of view.
DRIVEN TO GO ABOVE + BEYOND
We have a passionate desire to exceed expectations in everything we do.
RESPECTFUL + SINCERE
We give and earn respect through genuine kindness and consideration.
IT’S A TEAM EFFORT
We work towards a common goal through communication, trust and collaboration. We are loyal, supportive and willing to work together.
DOING THE RIGHT THING
We make our communities a better place through environmental stewardship, social purpose and education
STORIES FROM OUR GUESTS
As this was my first time being in Vancouver, I really wanted an all-encompassing overview of the city. Totally worth every penny. It really helped me plan out the next few days of my trips and narrowed down what I should focus on.
I would definitely recommend taking the tour, especially if you've never been to the city and want so good ideas what to do there.
JUSTINE M., TRIPADVISOR USER
This company was amazing to work with from start to finish, but the highlight for us was Errol Sack. He was not only knowledgeable about everything Vancouver, he was just an awesome guy to spend an afternoon sightseeing with. He has a great sense of humor and ran into people he knew at every stop we made. You can tell he really loves his job, people, and especially chatting with tourists.
Great tour, would highly recommend. Our tour guide/driver Mark was very knowledgeable and entertaining and made sure all in the group had the best possible time. Will definitely be booking one of their other tours.
MAGGIE, TRIPADVISOR USER
The Safe Travels stamp is a signal to visitors that our destination is safe to visit, which will help rebuild consumer confidence and trust. This will also make Vancouver look more attractive to both domestic visitors and international travellers when the borders reopen. Over fifty destination authorities from all over the world have been awarded the Safe Travel Stamp, including destinations in Canada. We at Gray Line Westcoast Sightseeing are proud to offer a safe travel environment for all our guests.