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Online Booking Is Not Currently available. Call +1 877 451 1777 or click Call To Book
Prices include attraction admission and taxes. Gratuity is optional and is not included in the price. If you feel our staff have gone above and beyond your expectations, gratuity will be greatly appreciated.
Frequently Asked Questions
How much time will we spend at Butchart Gardens?
You will have approximately 1.5-2 hours of free time in the Butchart Gardens depending on the departure time, with the 8:30 departure offering the most time at the gardens.
How much free time will we have in Victoria?
Depending on the season, during the Spring and Summer tour guest will have approximately 2-2.5 hours of free time. During the Winter season, guests will have approximately 1.5 hours of free time in Victoria.
What can I do during my free time in Victoria?
Enjoy the quaint charm of the shops, cafes, restaurants, and galleries that fill Victoria’s Inner Harbour. Sip a festive afternoon tea at the historic Fairmont Empress Hotel or explore the spectacular provincial parliament buildings. Ask your Guide for recommendations to help you create your perfect day in Victoria.
What can I see at the Victoria Inner Harbour?
Explore the BC Parliament buildings, the wall of Provincial Shields and Coats of Armor, the historic Fairmont Empress Hotel, the Royal BC Museum, or simply watch the incoming ships!
When is the best time to see the Gardens?
Each season has its own charm! From flowering bulbs and shrubs in the Spring and Summer to the red and gold maples in the Autumn. In the Winter, you’ll find snowdrops, witch hazel and even an indoor garden!
Are the Butchart Gardens wheelchair accessible?
Yes, all public areas are wheelchair accessible with the exception of a viewpoint area within the Sunken Garden known as “The Mound.”
How long will we spend on BC Ferries?
It takes about 90 minutes on the BC Ferries to reach Vancouver Island from the Tsawwassen Ferry Terminal. Onboard amenities include a self-serve restaurant, kid’s entertainment area and washrooms.
Is there food on the ferry?
Yes, you can purchase food at the onboard café and full buffet.
What is your cancellation policy?
Changes or cancellations can be made anytime before 8:00 pm the night before your scheduled tour, unless otherwise specified. After that time, all bookings will be considered non-refundable. Please note that no shows or missed departures will not be refunded
Do you offer tours in my language?
Our guided tours are conducted entirely in English; however, our Hop-On, Hop Off tours offer recorded commentary in English, French, Spanish, German, Korean, Japanese and Mandarin.
What should I bring on the tour?
Camera or video camera Water bottle Comfortable walking shoes Comfortable clothing for the weather Umbrella for rain or shade
What should I wear?
Wear comfortable walking shoes and dress appropriately for the weather depending on the season. Check the weather prior to arrival into Vancouver. Bring an umbrella or rain jacket just in case of inclement weather.
Are the tours canceled if it rains?
Absolutely not! Vancouver is well-known for its rainy weather and our tours run rain or shine. Don’t forget to bring along an umbrella!
Are the tours wheelchair accessible?
For our Guided Tours, we do offer wheelchair buses that are available on request. Please note that our lifts are only able to accommodate manual wheelchairs. If you require a wheelchair accessible bus, please call 604-451-1600 to request availability.For our Hop-On, Hop-Off Tour, we can only accommodate fold-able wheelchairs. Guests on our Hop-On. Hop-Off Tour will have to climb the steps of the bus to a seat. No wheelchair specific buses are available on our Hop-On. Hop-Off Tour.
Do you allow pets on the bus?
With the exception of registered service dogs, no pets are allowed on board.