Application Deadline : March 31, 2022
Start Date : ASAP to be trained and prepared for cruise ship season beginning in May / June 2022
Work Hours : Seasonal, Full-time + Part-time roles available
Wages : Competitive Hourly Wage + Benefits
Department : Operations
At Gray Line Westcoast Sightseeing, we are hiring new stars to join our Driver Guide team! Do you have a passion for showcasing Vancouver, Victoria and Whistler to visitors from around the world, going out of your way to enhance their day? Are you a self-driven, outgoing individual who enjoys working in a team-oriented culture? Do you possess a valid BC Class 5 driver’s license and enjoy being an independent leader in your work? If yes, our Driver Guide role may be a great fit for you + you won’t beat our office views of beautiful B.C. from your driver’s seat!
YOUR WORK WILL INCLUDE :
- Being responsible for conducting safe, orderly and fun sightseeing tours, driving up to a maximum of 30 guests on tours to Vancouver, North Shore, Victoria, Squamish & Whistler
- Providing live tour narration
- Efficiently keeping to a scheduled itinerary
- Providing exceptional service to our guests
- Performing daily pre and post-trip inspections
- Bring warm, friendly and welcoming to all guests and team members
- Promoting partner attractions and online reviews
- Professionally handle guest queries and concerns
- Complete all passenger paperwork for entry onto ferries and into attractions
- Accurately perform credit transactions using point of sale iPads
- Effective and professional communication over radio/phone
- Available to work a full-time schedule over the peak summer touring months
WHAT WE WILL LIKE ABOUT YOU:
- You have a friendly + outgoing personality with a guest first focus
- You possess a valid BC Class 5 Driver’s License with clean driver abstract
- You have the flexibility to accommodate a changing schedule, available to work any day of the week, and an average shift length of 10-11 hours per day
- You have previous experience working in a customer service role
- You have the ability to work well both independently with minimum direction, and as part of a team
- You possess a professional attitude and appearance
- You have excellent leadership, communication and organizational skills
- You possess administrative, problem solving, attention to detail, and time management skills
- In-depth Vancouver, Whistler and Victoria knowledge is an asset
- You have the ability to lift luggage up to 50lbs
- You are fluent in English, written and oral. Ability to speak a second language is an asset
- You are legally entitled to work in Canada
WHAT YOU WILL LIKE ABOUT US :
- We provide paid Class 2 licensing training for the right candidate
- You can work 8-10 months a year with excellent earning potential taking winter months off
- Free admission and discounts to over 90 attractions through the Tourism Privilege Pass
- A central Burnaby office with easy access to all transit routes
- Referral program reward – get your rockstar professional colleagues to join our team
- Internal and external recognition programs for fun awards and prize opportunities
- Invitations to VIP tourism industry events, networking opportunities and familiarization tours
- The little things like free coffee, hot chocolate and sparkling water (available in-office)