WESTCOAST Sightseeing

Guest Service Representative, Sales Team Associates

Application Deadline : June 7, 2018
Start Date : Ongoing
End Date : October 2018
Work Hours : 35-40 hours/week
Wages : TBD
Department : Downtown Sales Team

As a Guest Services Representatives, you will part of our Street Sales + Port Operations Team welcoming visitors to Vancouver. The large part of your role will be selling tours and attractions while acting as an information hub for the tourist.

YOUR WORK WILL INCLUDE :

  • Offering information, directions, and suggestions on things to do in Vancouver
  • Selling experiences and making reservations for guests, our Street Team, hotel concierges and wholesalers
  • Communicating with the team and supervisors
  • Accurately performing sales transactions through handheld point-of-sales system
  • Assisting Tour Guides + Drivers by issuing tickets on board the bus
  • Greeting cruise ship passengers at the Port of Vancouver cruise terminal
  • Providing exceptional guest service at all times

WHAT WE’LL LOVE ABOUT YOU :

  • You are hungry, humble and people smart
  • You love Vancouver and you want to share it with the world
  • You have great verbal communication skills (maybe in a few different languages!)
  • You have an outgoing personality and strong interpersonal skills
  • You can keep your cool in tense situations and can work under pressure
  • You are resourceful with a great memory
  • You love working outdoors and are able to stand or walk for long periods of time
  • You have a flexible schedule and are available to work weekends and holidays

SOME OF THE AMAZING PERKS WE OFFER :

  • Free admission for you and a guest to over 90 attractions offered through the Tourism Challenge Privilege Pass
  • Invitations to tourism industry events, parties, networking opportunities and familiarization tours
  • Free tours and discounts for yourself, friends and family
  • Coaching and training on sales and teamwork
  • Employee referral incentives