New Season, New Brochure!

Starting October 1st, 2019 find our new Winter brochure at a nearby hotel or partnered attraction. Inside you will find Hop-On, Hop-Off route and stop updates, seasonal guided tours and more!

WESTCOAST Sightseeing

Guest Service Representative, Sales Team Associates

Application Deadline : April 15, 2019
Start Date : Approx. April 21st, 2019
End Date : Approx. October 2019
Work Hours : 35-40 hours/week
Wages : TBD
Department : Downtown Sales Team

As a Guest Services Representatives, you will part of our Street Sales + Port Operations Team welcoming visitors to Vancouver. The large part of your role will be selling tours and attractions while acting as an information hub for the tourist.


  • Offering information, directions, and suggestions on things to do in Vancouver
  • Selling experiences and making reservations for guests and wholesalers
  • Communicating with the team and supervisors
  • Accurately performing sales transactions through handheld point-of-sales system
  • Assisting Tour Guides + Drivers by issuing tickets on board the bus
  • Greeting cruise ship passengers at the Port of Vancouver cruise terminal
  • Providing exceptional guest service at all times


  • You are hungry, humble and people smart
  • You love Vancouver and you want to share it with the world
  • You have great verbal communication skills (maybe in a few different languages!)
  • You have an outgoing personality and strong interpersonal skills
  • You can keep your cool in tense situations and can work under pressure
  • You are resourceful with a great memory
  • You love working outdoors and are able to stand or walk for long periods of time
  • You have a flexible schedule and are available to work weekends and holidays


  • Free admission for you and a guest to over 90 attractions offered through the Tourism Challenge Privilege Pass
  • Invitations to tourism industry events, parties, networking opportunities and familiarization tours
  • Free tours and discounts for yourself, friends and family
  • Coaching and training on sales and teamwork
  • Employee referral incentives
  • Work in the downtown core, only 2 minutes away from Waterfront Station