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Prices include attraction admission and taxes. Gratuity is optional and is not included in the price. If you feel our staff have gone above and beyond your expectations, gratuity will be greatly appreciated.
Frequently Asked Questions
What is the cancellation policy?
Cancellations made after 3pm the day before scheduled departure will be 100% non-refundable.
What should I wear?
Outdoor attire is highly recommended: Comfortable walking shoes, wind resistant jacket and umbrella.
Do you pick up from hotels?
No, our meeting place is 999 Canada Place Way. Please be at our Canada Place Welcome Kiosk by 6:15 pm the night of your tour.
What if I need to use the washroom?
We advise all guests to use the washroom prior to boarding. However, there will be opportunities to use washroom at Stanley Park Bright Lights and the VanDusen Botanical Gardens.
Are there any age restrictions?
No, this tour is suitable for all ages.
Are attraction admission tickets included in the tour?
Yes, the VanDusen Botanical Garden Festival of Lights and Stanley Park Bright Lights admission tickets are included in the tour.
Are the trolley's heated?
The trolley's are heated, however we do recommend dressing warm as you will be outside for a portion of the tour.
Are strollers, wheelchairs and walkers allowed on the tour?
We will accept wheelchairs, walkers and strollers ONLY if they can be folded/collapsed and will fit between the seat occupied by the guest and the seat in front of them.Please note, that we do need at least 24 hours in advance and it is dependent on availability. To inform us of this please leave a comment in your booking or contact us at 604-451-1600.
Are there any requirements and restrictions if you are travelling in a group?
If you are travelling with a group, please contact us at 1-877-451-1777 after your booking is completed or we cannot confirm you will be on the same trolley.