Frequently Asked Questions
Can I bring food and drink with me?
We cannot allow any outside food or beverages to enter the market.
Can I leave and re-enter the market?
Yes! Just get a re-entry stamp from security before exiting, or show your Season Pass or Fast Pass to re-enter.
Is the market wheelchair accessible?
Yes! Jack Poole Plaza is considered a fully accessible venue – and Vancouver Christmas Market implements additional measures to make it even more accessible. There are wheelchair accessible toilets on site.
What are the hours of operations?
The Christmas Market is open from November 21 - December 24, 2018, daily: 11:30 am – 9:30 pm and on December 24: 11:30 am – 6:00 pm.
What are the market’s peak hours?
Peak hours at the market are weekday evenings from 5pm onwards and all day Friday to Sunday. Please note that the market is at its busiest the final week before Christmas.
What is a Fast Pass?
A Fast Pass offers guests exclusive access to enter through the Fast Lane at the market entrance and the carousel. The Fast Pass is inclusive of a Season Pass, so this pass allows the holder to visit the market as many times as they like within the 2019 season (with Fast Lane access).
What is a Season Pass?
he Fast Pass includes a FREE UPGRADE to a Season Pass, so this pass allows the holder to visit the market as many times as they like within the 2019 season (with Fast Lane access). In order to claim a Season Pass, guests must visit the Information Hut.
Where is the market located?
The market is located at Jack Poole Plaza, 1055 Canada Place, Vancouver BC., V66 3E1 (by the 2010 Olympic Cauldron).
Will there be entertainment?
Yes, you can enjoy daily entertainment on our Flying Stage this year. Be sure to check our social media for regular updates on who’s performing.